We are looking for a creative and strategic Social Media Manager to work with our top-tier clients in digital marketing channels.

In this role, you will manage social media accounts across a wide range of category verticals, create leading digital marketing campaigns & develop brilliant, integrated, strategies that lead to outstanding creative ideas, content, campaigns and results.

This is a key role for a growing boutique agency, working closely with the Managing Director, Creative Director, and Head of Media.

The Role

Social Media Management

  • Develop and implement social media strategies for our clients.
  • Lead the ideation and development of engaging content across our clients’ social media channels that is in-line with each brands’ marketing plans and brand aesthetic.
  • Plan and produce high quality monthly content calendars that engage audiences.
  • Social monitoring and community management: maximising engagement & reach through proactive response to conversations & real time communications – taking community management and agile/reactive creativity to the next level, whilst ensuring smooth social customer service and effective moderation.

Digital Marketing

  • Assist the Performance Media Manager with key Google & Facebook advertising campaigns.
  • Manage social media advertising spend through Facebook Business Manager including creation of campaigns, target audience development, flighting, budgets, KPIs, optimisation and reporting.
  • Analyse digital marketing campaign results to determine success.

Account Management

  • Be the day-to-day contact for key clients
  • Develop and maintain ongoing relationships with clients, and be accountable for effective, on-brief solutions.
  • Deliver quick turn-around ideas to clients based on great insights.
  • End-to-end client relationship management for all social media accounts.
  • Updating company & client websites.
  • General office & administration management.

Planning, Analytics & Reporting

  • Assistance with client reports and gathering analytics from digital marketing platforms.
  • Must be able to manage ideation, copywriting, visual asset conception & development.
  • Measurement and reporting on monthly content and campaign performance to provide insights and recommendations for future content optimisations.
  • Research and analytics, data mining to draw insights, competitor landscape reviews, plus target audience analysis and identification.
  • Stay up-to-date with current technologies and trends in social media, tools, platforms and applications.


  • 2-3 years experience running Social Media channels.
  • Proven success in a client facing role within an agency
  • Deep knowledge of Facebook targeting and advertising including audience creation, third party data sources, retargeting strategies and CRM integrations – must be able to grow audiences and optimise paid campaigns on social channels
  • Ability to deliver projects on time and on budget.
  • Proven experience in content strategy and creative ideation – examples of social creative work will be seen favourably.
  • Experience using Facebook Audience Insights, Ads Manager and Business Manager.
  • Ability to manage multiple clients and projects simultaneously.
  • Basic Photoshop skills preferred.

Application details

Apply online or send your application including an up-to-date CV and a brief cover letter outlining why you think you are suitable for this role to our Recruitment team at, quoting the job title in the subject line.

The position is located in Sydney.

About Us

Murmur is a Sydney based integrated marketing communications agency that specialises in helping brands create & launch advertising campaigns.

We offer a fantastic work, life balance, and are in a state of the art co-working space in Darlinghurst.

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